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About our Products
Our range of products suits every requirement for telephone
recording, from the largest of call centres to an SME to an
individual at home, from something almost free costing £60 to systems
costing £200,000. We are the only company in the UK
that offers telephone recording solutions through such a range
of sizes, so products in our range will be right for you,
whatever your requirement.
The most popular uses for telephone conversation recorders
include:
- telesales / telemarketing training assessment and coaching
- note taking / dictation
- solving "who said what" disputes, or more formally..
- recording agreements
- recording meetings (most of our products that can be used
for recording telephone calls can also be used for recording
meetings, some with an additional microphone)
- recording instructions for greater speed and accuracy and detail
- clarification of quantities and specifications
- protection of staff from abusive / difficult customers
- ideal for litigation purposes as recordings can be used
in court (UK)
- monitoring nuisance callers
- monitoring customer service
- monitoring staff performance
- anti fraud - surveillance
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